July 15 - 17, 2019
Hyatt Regency Austin, TX
Senior E-Commerce Director
Lowes Foods, LLC
DAY ONE, MONDAY, JULY 15, 2019: E-commerce, the Land of Opportunity
Monday, July 15th, 2019
2:55 PM PANEL Observe, the F&B Consumer’s Habits As They Migrate From the Store Aisles to the Digital Shelf
DAY TWO, TUESDAY, JULY 16, 2019: Making Your Customer’s Life Easier
Tuesday, July 16th, 2019
2:50 PM CASE STUDY INTERACTIVE | Can You Help Me Find This Product? Addressing Labor Challenges with In-Store Employees as A Crucial Piece of Your Retail Evolution
- How is your in-store staff staying on-trend when it comes to product expertise, in-store inspiration, and concierge service?
- If your frontline customer service person in the aisles is a stock person, how are they meeting customer expectations for the decision making help they’ve come to expect from online?
- Should we simply accept that people will research on their phones in the aisles and focus on other issues?